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Privacy & terms

How Twilight Home Loans collects, uses and protects your information.

Effective date: October 19, 2026

Information we collect

When you submit a form, chat with us, use our rate tools or contact us, we may collect personal information such as your name, email address, phone number, employment and income details, and information about the loan you are looking for.

How we use your information

We use your information to review your loan eligibility, respond to your questions, provide mortgage services, send you updates you have asked for, and improve our services.

Cookies and tracking technologies

We use cookies and similar technologies to improve your experience, understand site traffic and keep the site working properly. You can turn off cookies in your browser settings, though some features may not work as intended.

How we share information

We do not sell or rent your personal information. We may share it with trusted parties, such as lenders, financial institutions, service providers and regulators, when needed to process your request or meet our legal obligations.

Data security

We use reasonable technical and organizational safeguards to protect your information from unauthorized access, misuse, alteration or disclosure.

Third-party links and tools

Our site may link to, or include tools provided by, outside companies. We are not responsible for the privacy practices or content of third-party websites.

How long we keep data

We keep personal information only as long as needed for the purposes described in this policy, or as required by law.

Your rights

You may ask to access, correct or delete your personal information, subject to legal requirements. To make a request, email inquiries@twilighthomeloans.com or call 407-821-HOME (4663).

Children's privacy

Our services are not intended for anyone under 18, and we do not knowingly collect personal information from minors.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Terms

For informational purposes only. This is not a commitment to lend or extend credit. All loans are subject to credit approval.